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When will I get the receipt for the payment made by me?

For cheque payments made at our Customer Care office the receipt will be issued immediately but will be subject to realisation of the cheque.

If you courier the cheque, we will send the receipt via courier within 24 working hours of receiving the cheque.

For online transfers, please share the transaction details with us once completed. An email confirmation will be issued once the transaction is confirmed at our end and the hard copy will be couriered within 24 working hours of payment confirmation.

You will also be able to view and download receipts on the customer portal.

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